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Mediagnost GmbH Distributor Survey 2023
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Mediagnost GmbH Distributor Survey 2023
Mediagnost Distributor Survey 2024
Dear Distributor, in Year 2024 , you successfully sold our test systems. According our DIN EN ISO 13485 certification we need to assess customer satisfaction and product quality. Therefore, we would like to ask you to complete this short survey, describing your and your customers´ experience with our products. Please specify complaints and product failures. A general assessment of service and product quality is greatly appreciated. We thank you for your efforts and your time! We will use your remarks to improve our service for and your customers.
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Reaction time: When you conatct Mediagnost by email, Phone or mail, our reaction time is
Immediate
Short
Average
Long
Content of reaction: When you get a response from Mediagnost, it is
a solution to the problem
a helpful comment
an answer to the question
you do not receive responses
In comparison to other IVD manufactures: According to your experience, the complaint frequency caused by Mediagnost products
No complaints
Low
Medium
High
Please specify Product and Lot in case you received a complaint
Logistics/Shipping/Transport is
Without any problems
Mostly in time
With delay
Expensive and delayed
Please let us know your further comments and suggestions!
On a scale of 1-10, how satisfied are you with Mediagnost
1
2
3
4
5
6
7
8
9
10
1 (Not at all satisfied), 10 Very Satisfied
Name
*
Company
*
E-Mail
*
Submit
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